7052CRB: Critical Analysis of a Case Study Assignment Help
Question
7052CRB: This is a Coventry University assessment that demands the student to demonstrate their critical thinking skills to evaluate a healthcare-related issue faced by a particular organization. This assessment consists of three tasks- A report, Recommendations in the form of a Presentation or Leaflet, and a critical personal and professional account with respect to the organizational issue.
Solution
In providing MSc Global Healthcare Management Assignment Help for this case study analysis, our experts have chosen the NPP Occupational Therapy case. Based on a thorough analysis of this case study, a report analyzing leadership, diversity, and organizational health and well-being has been developed by our experts. For the second task, our experts have provided supporting speaker notes for the student based on which a presentation on the recommendations can be constructed. Lastly, a personal reflective account pertaining to this case scenario has also been provided by our experts.
Task 1- Report
For the first part of this Coventry University Assignment Help, our experts have provided a comprehensively written report that assesses the NPP’s present strategy related to leadership, diversity, and organizational health and well-being. We have provided half of this report written by our experts here. You can reach out to us if you wish to read more.
INTRODUCTION
NPP Occupational Therapy Limited is one of the subsidiaries of Well Way Holdings Limited which provides rehabilitation services to patients with brain injuries and to those who suffer other neurological dysfunctions.
LEADERSHIP
Leadership is the ability to create a direction for the organization and influence others to align themselves by committing to a common aim and inculcating a belief of responsibility for their performance (CMI, 2018, p.1). According to CMI professional standards for management and leadership (2017) mentioned in the module Leadership Direct, an ethical leader should build relationships for interpersonal excellence; communicate and reflect for personal effectiveness and manage risks for change and innovation to enhance organizational performance. The Company NSS Occupational Therapy Limited has directors that handle different parts of the business like speech therapy, psychology, and physiotherapy. The organization follows a transformational leadership model by Bass (2006) as mentioned in Short course two, which is defined as a strategy to change and transform individuals to work for the greater good of the organization.
HEALTH AND WELL-BEING
A Company must make sure that workers function in a favorable atmosphere and receive the proper management team assistance for their targets (Alagaraja, 2020). Health and well-being in corporate life have been emphasized since COVID-19. Since the employees of the Company worked near the patients for rehabilitation, the health implications of the disease were a major concern. The competing values framework, as mentioned in Short Course 4 (2.8), classifies the four corporate work culture types which are clan culture, adhocracy culture, hierarchical culture, and market culture. Through the account, it can be inferred that the Company has an adhocracy culture that values flexibility thus encouraging innovation, knowledge sharing, and adaptability. This work culture creates a positive work environment for the team. According to CMI (2018), change management is crucial to ensuring the well-being of the staff. Reports state that 59% cause of stress at work is due to the increased workload (CIPD survey report, 2021; Short course one). About this, the account states that the pandemic was a huge setback for the organization but leaders played a monumental role in maintaining the team expectations that helped decrease the stress of the staff.
DIVERSITY
Diversity and inclusion in the workplace are important aspects to build an organization that allows communication and trust-building. As mentioned in Short course four (1.9), diversity defines the differences present in the community whereas inclusion is about acknowledging the difference to build a sustainable workplace environment. The Equality Act (2010) implemented by the UK government ensures that organizations amend their procedures and processes to provide access to opportunities equally. Hofstede’s theory, as mentioned in the L5 Apprenticeship of the Leadership Direct module, defines the cultural dimensions of a nation that ultimately influences the workplace values of an organization. The first dimension of power distance defines the ability of the organization to handle inequalities in the workforce. From the account, it can be concluded that a low power distance existed in the organization wherein the subordinate’s opinions were valued, making them feel included in the growth of the organization.
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Task 2 – Recommendations
In this section, our experts have proposed three recommendations that outline what the case study’s leaders should do to create a culture of health and well-being. These recommendations are related to the issues of diversity, one for leadership, and one for wellbeing, identified above. Many students approach us for writing a Case study analysis Assignment Help in the UK, for which we take pride in delivering high-quality solutions.
Slide 1: The first slide is the introductory slide which identifies the case study which I am going to give recommendations for in this presentation. The case study for this task is NPP Occupational Therapy. The first task was also performed on the same case study to identify the potential issues that the organization faces with respect to its leadership, health and well-being and diversity.
Slide 2: The present slide outlines the list of recommendations for NPP Occupational Therapy. The first recommendation for the company to improve its leadership is for the leaders of the company to work collaboratively with the subordinates to communicate a clear sense of purpose and mission of the company among them.
Slide 3: The first recommendation for the company’s leaders to exercise collaboration and communication with the team is crucial for the company.
Slide 4: Therefore, the recommendation is a good opportunity for the leaders of the company to ensure that all the energy of the team is directed towards achieving the organization’s goal.
Slide 5: The second recommendation for the company to work on the overall health and well-being of its employees is to offer training to their managers on how to identify the mental health needs and triggers which cause stress among the employees and prevent mental health issues among them.
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Slide 6: NPP Occupational Therapy can learn from how Unilever has also adopted a similar approach in training their managers as identified on week 1 future learn. Training managers can improve their awareness of the people in their surroundings, help them to identify the risks and signs of mental health issues among the employees for which the managers can take appropriate actions to resolve the issues.
Slide 7: Third recommendation for NPP Occupational Therapy is to prepare a diversity report highlighting the company’s vision, concerns and initiatives on workplace diversity and assess the effectiveness of the initiatives against their set objectives by conducting regular audits.
Slide 8: For the plan to be successfully implemented the company will first need to make a clear vision statement in which it identifies its aim and objectives and initiatives to ensure diversity as stated in one of the CMI resources (Johnson, 2010).
Slide 9: Summarizing the presentation, it can be analysed that NPP Occupational Therapy is facing some issues with its leadership capabilities, consideration of employee well-being and enhancing the workplace diversity.
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Task 3 – Personal and professional account
This is a reflection-based task in which our experts have elaborated on two leadership behaviors and skills that the student will need to cultivate to effectively manage and foster a culture of health and well-being. Our experts provide the best quality Public Health Assignment Help in London by supporting all the points with concepts from peer-reviewed articles.
As a healthcare administrator, the individual must have exemplary communication and problem-solving leadership skills. Further on a personal note, being a charismatic and empathetic leader will help in working as a healthcare administrator. As mentioned in the CMI Code of Conduct, being truthful and transparent in all aspects of communication becomes extremely crucial in a healthcare setting. CMI Code of Conduct also talks about conflict resolution as a necessity for resolving conflicts related to values and ethics reasonably and justifiably which can be attained by working on one’s problem-solving skills. Concerning the leadership behavior of empathy, the CMI Code of Conduct talks about having regard for colleagues’ physical and mental well-being. From a personal viewpoint, a leader needs to be empathetic towards their team and support them in their responsibilities while recognizing their achievements. Another necessary leadership behavior of charisma helps in striving for excellence as mentioned in the CMI Code of Conduct. A charismatic leader promotes, enhances, shares, and encourages best management practices which are described in the CMI Code of Conduct. Since the pandemic, drastic changes in the field threaten the survival of organizations. These troubles can be handled effectively by exhibiting essential leadership qualities and sustained attempts by the leaders to improve (Shanefelt and Noseworthy, 2017). As an administrator, one is responsible for ensuring continued access to care services and controls the lives of thousands of employees directly involved in caring for patients in the healthcare setting (Ledlow, Bosworth, and Maryon, 2023).
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